Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The overall, day to day work is pretty fun. When working with the right staff things hum along smoothly and a good time is had by all. You will meet all sorts of interesting people and you will have the respect of your customers, something you'd not have at other food service type companies. The job is worth it for the benefits offered. Best medical plan i've ever had.

Cons

Tip sharing is a complete rip off. Upper management is stretched thin which makes getting noticed for advancement difficult to the extreme. You'll likely go 6 months or more at a time without being able to communicate and be noticed by those responsible for your advancement. Figuring out what the particular DM needs and looks for would take years if you had the same DM for that long which is unlikely. Its like trying to hit a target which is always changing while you're blindfolded.

3.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

fun, interaction, free drinks. benefits are not bad. usually very attractive clientele

Cons

drama, stress, attitudes of co workers and customers

4.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The hourly pay is high compared to similar jobs, there are good benefits offered to part time employees, it is typically a fast paced work environment, schedules are flexible, and there are leadership opportunities.

Cons

The biggest downside is that store management varies. I have worked at stores with excellent managers who are organized and professional, but I have also been at stores that do not run smoothly because of the managers. Also, it can be very difficult to get time off during the holidays.

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Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.