Starbucks reviews

3.5

56% would recommend to a friend

(85,187 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Great team environment. Great structure. Comprehensive training in all aspects of the job. Great support system by managment and plenty of opportunity for patners that wish to succeed in their carreer. the motto is to set your partner up for success. full health benefites for part time employees is a major plus along with Dental and vision. Great benefits.

Cons

physical labor, demanding hours. odd work schedule. no job security. lack of understanding with personal life issues. You semll like coffee at the end of every shift and come to a point where it's difficult to enjoy a good cup of coffee.

5.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Wonderful people! The company if very passionate about their customers and their standards for cleanliness, freshness, and customer service go above and beyond! You go through extensive training to be knowledgeable about the drinks and the coffee that you're selling. Starbucks definitly takes the time to make sure you're happy and that you know what's expected of you and how to deliver legendary customer satisfaction.

Cons

Starbucks isn't for everyone. It is a fast-paced atmosphere, and in order to give the best service you need to be alert and able to move fast. This job isn't an "easy" "sit-around" kind of job. Also, how well tips you get really depends on the neighborhood your store is in. My store unfortunatly only gets between $0.50 and 1 dollar per hour weekly. But there are several stores around me that make more around $2 per hour.

5.0
Aug 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work because it is extremely flexible, the benefits are unheard of for part time work, and it is a fun environment. If you are looking for a great job during a transitional period in your life - this is one of the best options around!

Cons

I wouldn't say a retail position is a great long term job. It can be tedious at times.

Viewing 85165 - 85167 of 85,187 Reviews

Glassdoor has 90,886 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.