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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,293 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Feb 3, 2009

      Good first job- work there for a year max, then get OUT.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, flexible hours, easy to move from one starbucks location to another, and easy to return to the sbux family

      Cons

      you will work very very very hard at the busy locations. I'm not so sure about the slow locations, but the busy ones are stressful and intense. I worked in one with two floors and it meant that there was a lot of running up and down stairs. Lots of physical endurance is needed! Also you really aren't paid much, and it's not a great resume builder. Only good as a first job gig.

      4.0
      Jan 31, 2009

      It's all fun and games until the partners get hurt.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I appreciate the company's dedication to integrity. The benefits are also very good. I think Starbucks calls employees with a generally happy personality and this helps to create a pleasant work environment. I have been able to balance work and personal life very well in this position. It can be a very fun job.

      Cons

      Recently, the morale has been a lot lower due to the reduction of hours, and decreasing sales. It feels like Starbucks has been putting the needs of employees far below where they need to be in this economic crisis. I am in a remote market and am not able to move up because of cut-backs.

      4.0
      Jan 26, 2009

      Grow the company slowly. Don't expand so fast.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health benefits for part-time work. Company has really good ideals even if the daily reality falls short sometimes. They aspire to treat their employees well, even if they never achieve the utopian employer-employee they strive for. Perfect your social skills. Free junk food. Once you work at one Starbucks, you can get a part-time job in any town. Flirt with girls or guys. Relatively easy job. Young, fun, if sometimes immature coworkers. Perfect job for extroverts.

      Cons

      You may get fat off the drinks and food. It's a retail job so expect retail pay and retail respect. You feel a little nasty and dirty at the end of your shift. On the retail side, retail career advancement isn't so hot. After being a barista, you can move up to shift lead, assistant store manager, then manager. Each move is hard since there are too many who want the job and are capable of doing the job. People wait years to get an Assistant Store Manager job paying a little over 30k or Manager job paying a little over 40k-50 depending where you live. In that time, you could have just got an office job that pays more for less work. However, once you make it to manager, then career opportunities in the company really open up.

      Viewing 85114 - 85116 of 85,293 Reviews
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      Glassdoor has 91,003 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.