Pros
Great benefits packages! My husband and I were both on his benefits for about 140 a month. That is amazing. Most of the other employees are really friendly and I made some great friends through working there. Discounts and free coffee are always a plus. When the company was doing well, they really tried to take care of there partners. The pay isn't minimum wage, and it wasn't bad working part time while I was in college. They have great programs that will help partners in need. It feels good to work for a company that strives to help the world community.
Cons
Their benefits are great but their pay is not if you are trying to solely live off of it. They are constantly changing their standards and then get rude when it takes partners time to adjust. They are losing their "coffee shop" experience and becoming more like McDonalds. They are changing their labor management which means they are probably going to be taking away part-time benefits soon. They shift managers and district managers around like musical chairs. Customers can be very rude. They black out MONTHS for managers to take vacation. Their expectations tend to be unrealistic and yet they continue to push for them.
