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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,366 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Oct 27, 2009

      Starbucks has aquired an undeserved reputation for being a great place to work

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours (for the most part), quick advancement from entry level to supervisor if qualified, many managers are fun and relaxed, great work for students.

      Cons

      Poor communication from management, constant changes with very little explanation and notice. Very poor recognition for superior work and leadership. job duties and expectations are constantly increased while raises (3% max) are held back for any "weakness", however slight. Typical corporate structure and environment.

      4.0
      Oct 27, 2009

      Great job but company is in trouble

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, terrific experience, decent pay, fun and enjoyable place to work. Perfect for a college student as the scheduling is usually extremely flexible.

      Cons

      The company is tanking right now. After expanding too quickly and diluting the brand with automatic espresso machines, competitors like McDonalds are making it difficult for Starbucks to remain profitable. As such, the opportunities for advancement were next to zero in my district, where they shutdown over 30% of the local stores.

      2.0
      Oct 26, 2009

      Where are we going?

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher end QSR job. Used to have good opportunities for advancement and work life balance.

      Cons

      In the last year the company has cut a lot of labor, leaving the work on the manager alone. What used to be a flexible 40-45 hour a week job has now become a 50-60 hour job for the same pay with less flexibility.

      Viewing 85081 - 85083 of 85,366 Reviews
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      Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.