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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,338 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Nov 1, 2009

      good job

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      free coffee, loved the customers

      Cons

      poor hourly salary for hard work

      4.0
      Oct 31, 2009

      Flexible Schedule with cool coworkers

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      They accommodate your scheduling needs really well. Getting a friday night off wasn't always a possibility but I was never scheduled when I had somewhere else to be, like school. Most people working at Starbucks are college age kids who are really cool to talk with. When you're working with awesome people, it makes dealing with the bad customers easy.

      Cons

      Some people get really serious about their drink and get really upset if something isn't done perfectly. Internal communication can sometimes be horrible. You know about new drinks in advance, but sometimes other changes wouldn't be well announced. Like a change to how a drink was made or about how to complete a task.

      4.0
      Oct 28, 2009

      Flexible scheduling a double-edged sworf

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I mean you work an automatic espresso machine, deal with customers, and so some cleaning. Basic entry-level food-service job. Tips are nice, if undeserved. Free coffee once a month and free drinks on shift is pretty sweet too. Most of my co-workers were interesting, intelligent people.

      Cons

      If a customer complains, they will always take their side. Managers guilt you into coming in your day off and when you want to get a shift covered. You need open availability to get decent hours.

      Viewing 84994 - 84996 of 85,338 Reviews
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      Glassdoor has 91,051 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.