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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,341 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Nov 11, 2009

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours (for the most part), quick advancement from entry level to supervisor if qualified, many managers are fun and relaxed, great work for students.

      Cons

      Poor communication from management, constant changes with very little explanation and notice. Very poor recognition for superior work and leadership. job duties and expectations are constantly increased while raises (3% max) are held back for any "weakness", however slight. Typical corporate structure and environment.

      5.0
      Nov 9, 2009

      If you have patience and great customer service this is a great place to work

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The starting pay is higher than at most places, and they are good at insuring you get your raises when you are suppose to, their is a pride and a connection amongst Starbucks Baristas because you know what it's like to get that rush of people, how to properly call out drinks, and how to please the customers. Also, it is really easy to get promoted.

      Cons

      Customers, the regulars and others are AMAZING but there are many that don't have patience and actually make their visit longer by causing problems. I don't know if this is true for other starbucks regions but they kept rotating managers and District managers so every few months I had to change my habits to the way they liked to do stuff

      3.0
      Nov 6, 2009

      Ok place to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice environment with friendly people. fast paced but time goes by quicker this way. unique products to sell and try.

      Cons

      you usually have to work at least one opening shift which means you have to get there at like 4:30 AM. lots of egos too.

      Viewing 84991 - 84993 of 85,341 Reviews
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      Glassdoor has 91,054 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.