Starbucks reviews

3.5

56% would recommend to a friend

(85,357 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Dec 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks has great corporate values. I feel the company is genuinely interested in achieving those values. The benefits the company offers its store employees are great.

Cons

Poor leadership from the director level and above. Poor communication at all levels. An overall lack of entrepreneurial spirit. Lack of investment in infrastructure and technology. Organizational structure does not align with the goals of the business.

4.0
Dec 15, 2009

Starbucks review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, fun coworkers, great working environment

Cons

early morning shifts, occasional rude customers, store managers that were brought in could have been better, lots of work during busy mornings

5.0
Dec 14, 2009
Recommend
CEO approval
Business Outlook

Pros

There is definitely work-life balance and you have a clear vision of what the direction of the company is. There is definitely a team culture and they truly care about you being successful. There are many ongoing training classes available for you to continue to grow professionally.

Cons

It can sometimes feel like you are a part of a cult, mainly because of the culture. There are a lot of meetings that can sometimes be eliminated so that you can stay in the field. If you are not a person that can adapt to change this may not be the job for you. Starbucks is constantly changing so get ready to have your cheese moved.

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Glassdoor has 91,072 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.