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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Aug 16, 2010

      Taking care of customers, making drinks, stocking merchandise.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, fun staff to talk to, easy when days are slow, able to grow as an individual working there.

      Cons

      Dealing with rude customers who think that they are better than you because they drink Starbucks Coffee, horrible senior management, gets incredibly stressful when the store gets busy, drive thru stores make it hard for a barista to connect with their customer.

      3.0
      Aug 13, 2010

      Starbucks Australia

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      In general, fellow employees are friendly and easy to get along with. We are also given free coffee and some meals.

      Cons

      More often than not, customers are unnecessarily rude and impatient. The environment is often very fast paced and, if there is not an adequate number of staff working the shift, this can be very difficult and stressful.

      4.0
      Aug 13, 2010

      It was a great place to work because I was able to get free coffee and meet some interesting people, Thanks!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great place to work because I was able to get free coffee and meet some interesting people, Thanks! The hours were flexible and management was very friendly, knowledgeable, and helpful.

      Cons

      Well, it's just retail and they weren't looking to add any more full timers at my location so I needed more hours somewhere else. Sometimes customers were rude, but only very rarely.

      Viewing 84967 - 84969 of 85,452 Reviews
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      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.