Starbucks reviews

3.5

56% would recommend to a friend

(85,462 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun place to work and I love the people I work with as well as most of the costumers. I have a great management team in the store. I feel like the store is well maintained, clean, and a comfortable place to be. I like making peoples day with just a little conversation, a smile and a cup of coffee.

Cons

Corporate is constantly changing things on us. Some people are treated better than others and favorites are played not based on work performance but how well they are liked. Training really needs to be longer and more structured. We make to many frappuccinos. Corporate need to know what it is like working in a store before they enforce things on us. Licensed stores don't keep up with our standards and we get to hear about it all the time.

4.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, high level of teamwork, fun, friendly co-workers, comprehensive training, comfortable working environment, , excellent discount and benefits, wide range of products

Cons

can be stressful, busy, have to constantly move, picky customers, working environment can be negative and full of gossip, some people are lazy

3.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

work/life balance, company goal/values, and benefits package is second to none.

Cons

More relationship than results oriented, political base for advancement. Not the best schedule, even for retail having to work at least some of every weekend. Difficult to get time off, with pressure if it's "really" necessary.

Viewing 84940 - 84942 of 85,462 Reviews

Glassdoor has 91,180 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.