Pros
Fun place to work and I love the people I work with as well as most of the costumers. I have a great management team in the store. I feel like the store is well maintained, clean, and a comfortable place to be. I like making peoples day with just a little conversation, a smile and a cup of coffee.
Cons
Corporate is constantly changing things on us. Some people are treated better than others and favorites are played not based on work performance but how well they are liked. Training really needs to be longer and more structured. We make to many frappuccinos. Corporate need to know what it is like working in a store before they enforce things on us. Licensed stores don't keep up with our standards and we get to hear about it all the time.