Starbucks reviews

3.5

56% would recommend to a friend

(85,385 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Mar 4, 2010

barista king

Recommend
CEO approval
Business Outlook

Pros

If you love coffee it's a great place to be customers are often high strung and rude and condecsending.sad to say

Cons

If you hate coffee not such a great place to be but nice people all around and nice locations as well

4.0
Mar 3, 2010
Recommend
CEO approval
Business Outlook

Pros

The people that you work with are great.. You can work part time and get benefits. You get to know your customers and become friends with them.

Cons

Lots of favoritism, hiring managers with no starbucks experience, hiring of managers that don't know the proper policies and procedures, no room for growth ever since the economy.

4.0
Mar 2, 2010
Recommend
CEO approval
Business Outlook

Pros

My overall experience there was very positive - my managers were flexible and encouraging. The training I went through was helpful and they were concerned with "getting it right" in terms of the drinks, etc.

Cons

At my particular site there was not as much of an emphasis on customer service and there seemed to be little opportunity for advancement/recognition of a job well done, but that could have just been where I worked.

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Glassdoor has 91,100 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.