Starbucks reviews

3.5

56% would recommend to a friend

(85,411 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
May 1, 2010

A learning "experience".

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people in many areas of the business that are smart, passionate and love the brand. Good stepping stone job.

Cons

Group think, clicks, and management is very out of touch. Creativity and having a voice is frowned on in many areas. Not much room for growth or development. Talent and performance are secondary to being a favorite or being little of a career threat to one's direct supervisor.

4.0
Apr 30, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a really well-performing company especially in this economy. The people are always nice,always has a smile on their face. They love their job and its evident. However, much is needed to improve their lifestyle.

Cons

Pay workers better. My wife has been a Barista for almost 6 years (July 2010) and she is now at $10.56 an hour. I started at Costco in a seasonal role @ $11.00 per hour. It doesn't make any sense. Her reviews have been stellar for the past 6 years and isn't being paid fairly. You cannot live on $11.00 an hour. Starbucks needs to realize this.

4.0
Apr 28, 2010

It really depends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees, great customers, free coffee. Free coffee is always a plus. Everyone for the most part helps each other out.

Cons

There are many instances where people get promoted who shouldn't get promoted and senior management treats lower level employees as if they don't have any feelings.

Viewing 84910 - 84912 of 85,411 Reviews

Glassdoor has 91,127 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.