Starbucks reviews

3.5

57% would recommend to a friend

(85,491 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jan 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The perks and tips help supplement the pay.

Cons

More store managers need to be promoted from within

3.0
Jan 2, 2011
Recommend
CEO approval
Business Outlook

Pros

free coffee, good people to work with, benefits for part time employees, flexible hours, you get to know customers, tip money is decent

Cons

rude customers, there is a high turnover rate, so it is frustrating to work with new people all of the time, LOW pay, repetitive job, if you have bad co-workers or a moody manager, it can be terrible

3.0
Dec 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Besides the great benefits, Starbucks provided: a flexible work schedule while I was in college; a crash course in business management after I gained my BA and decided to move the corporate ladder. Most of all I am appreciative of both the personal and business relationships I gained while working for this company.

Cons

One of the main downsides of working at Starbucks is the inconsistencies which exist and only become more apparent as you move up within the company.

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Glassdoor has 91,210 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.