Starbucks reviews

3.5

57% would recommend to a friend

(85,503 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
1.0
Feb 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Discounts and free coffee were the highlights of working there. The benefits are also decent if you work there for longer than six months.

Cons

The customers were horrible and rude all day, everyday. Management refused to fire employees that would no-call / no-show on a regular basis even if it screwed over all the other people working. You also don't make any money off of tips anymore because Starbucks has pushed their rewards program using gift cards.

5.0
Feb 21, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoyed making coffee I had a great manager and worked with a great team Opportunity to try different drinks and get knowledge about coffee and tea

Cons

Customers are difficult to handle stresfull working atmosphere Need support from a good manager A good team work is necessary

Viewing 84883 - 84885 of 85,503 Reviews

Glassdoor has 91,222 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.