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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,535 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      1.0
      Feb 22, 2011

      My experience was not a positive one.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts and free coffee were the highlights of working there. The benefits are also decent if you work there for longer than six months.

      Cons

      The customers were horrible and rude all day, everyday. Management refused to fire employees that would no-call / no-show on a regular basis even if it screwed over all the other people working. You also don't make any money off of tips anymore because Starbucks has pushed their rewards program using gift cards.

      5.0
      Feb 21, 2011

      It was a great place to work as a college student

      Starbucks-barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed making coffee I had a great manager and worked with a great team Opportunity to try different drinks and get knowledge about coffee and tea

      Cons

      Customers are difficult to handle stresfull working atmosphere Need support from a good manager A good team work is necessary

      3.0
      Feb 20, 2011

      Separated for horrible reason

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, and was fun at times.

      Cons

      The review system that is in place does not allow for a very healthy environment for growth.

      Viewing 84715 - 84717 of 85,535 Reviews
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      Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.