Starbucks Assistant Store Manager reviews

3.5

60% would recommend to a friend

(321 total reviews)
avatar

Brian Niccol

42% approve of CEO

35% positive business outlook

Assistant Store Manager/Store Manager employees have rated Starbucks with 3.5 out of 5 stars, based on 321 company reviews on Glassdoor. This indicates that most Assistant Store Manager/Store Manager professionals have a good working experience there. Starbucks is rated in line with the average (within 1 standard deviation) by Assistant Store Manager/Store Manager professionals compared to other employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

321 reviews
5.0
Mar 6, 2012
Recommend
CEO approval
Business Outlook

Pros

They encourage growth of all of their partners, from Baristas to DMs. My benefits package cannot be beat by any one. I feel I have a good, work/life balance.

Cons

The actual pay is not that much. Corporate can be very "politic-y".

1.0
Dec 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Free pound of coffee a week, discounts on items, potential for overtime for a salaried manager position.

Cons

The pay is very low, the bonuses are low, the morale is low, the opportunity to grow is unavailable, the management is poor, with no direction and ever changing. During the course of 1 year there were 4 Area managers, and a variety of shift managers. The management continuously preached they wanted things to change but they continued with the same habits. Upper management would instigate issues on the store levels instead of solve the issues.Made several calls to corporate only to be shunned at work because the calls do not remain anonymous. Scheduling was hectic the manager would place people to get off work at 1 am just to return back to work at 9 am. By far the worst company to ever work for. Absolutely ashamed that I had any affiliation with the company.

4.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Great fair treatment and inclusive workplace. Good advancement opportunities and executive direction and communication. Benefits available through Manulife group benefits.

Cons

Staffing system doesn't provide enough labor. All tasks required can't be done at a regular pace. Burn-out is common especially among retail management.

Viewing 301 - 303 of 321 Reviews

Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.