SoftwareOne reviews

3.6

59% would recommend to a friend

(1,338 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

58% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 7, 2024

Running it into the ground

Recommend
CEO approval
Business Outlook

Pros

Good at licensing requests and fulfillment

Cons

A robot could do the job. Not a lot of smart people there and the smartest people they had are leaving or have been pushed out by the constant identity crisis the company is going through to be positioned to sell.

1.0
Jul 29, 2024

Please avoid

Recommend
CEO approval
Business Outlook

Pros

Global Presence: With a strong international presence. Good partnership tech partners.

Cons

Poor Sales leadership: 1.Employees tend to be promoted until they reach a position where they are no longer competent. 2. Micromanagement: Constantly checking in on employees and not allowing autonomy. 3. Poor Communication: Fails to provide clear instructions. 4. Lack of Empathy: Shows no understanding or concern for employees' personal issues. 5.Unapproachable: Creates an environment where employees feel they cannot voice concerns. 6. Inconsistent: Changes decisions frequently and unpredictably. 7. Lacks Vision: Does not have a clear direction or goals for the team. 8. Plays Favorites: Gives preferential treatment to certain employees. 9.Avoids Responsibility: Blames others for their own mistakes.

1.0
Apr 15, 2024

Great for some people.

Recommend
CEO approval
Business Outlook

Pros

Culture of super happy, highly forgiving leaders who set expectations at ultra achievable levels. No one interferes with your day to day and any "negative" feedback is not welcome or acceptable. The culture pursues retention, involvement, and engagement over "deadlines" and "performance" so there are always an abundance of people who are ready to jump into any process. If direction or support is required, not to worry, there are several layers of regional leadership and co-leaders (in fact North America has two Presidents!), so there are always several leaders within your region and also within the Global organization ready to provide their divergent views and opinions - enabling you to discover for yourself which direction to go. If learning is what you are in for, fear not, there are multitudinous sessions seemingly every week on all things DEI, and administrative. There is a non-ambiguous "discretionary" time-off policy. If you like to sell software licenses - this is the place for you because that is what they know how to do.

Cons

Very fluffy culture. Leaders who are mostly checked out. So many people involved in everything - trying to make up work and adding no value. Confusing leadership layers - leaders do not understand their own business lines. Global teams and executive leadership are completely out of touch with regions and don't actually understand services so they create chaos, confusion and disruption within the regions. The organization as a whole seems to not understand its identity or purpose - they really want to just sell software licenses. Company cares more about DEI than they do about the mission. Policies are confusing - the centralized "Global" structure - is completely out of touch with the regions. The executive leadership of services doesn't take accountability for anything, rather they just sit in an ivory tower and criticize, blame everyone else for their own lack of understanding. Processes are broken everywhere and most of the senior leaders have seem to have gotten their positions not based on merit or capability, but rather on the fact that they used to work for a tech company or consulting company.

Viewing 142 - 144 of 1,338 Reviews

Glassdoor has 1,876 SoftwareOne reviews submitted anonymously by SoftwareOne employees. Read employee reviews and ratings on Glassdoor to decide if SoftwareOne is right for you.