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      SoftwareOne

      Engaged Employer

      SoftwareOne reviews

      3.6

      59% would recommend to a friend

      (1,336 total reviews)

      Raphael Erb and Melissa Mulholland

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Oct 1, 2018

      I'm so happy to be here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm not the type of person that writes a lot of reviews - positively or negatively. However, I feel compelled after reading some of the recent comments left about SWO. I am a woman that has the privilege of working for SWO for the past 2+ years. Our company is built upon inclusion and opportunity. I have been given every opportunity possible to shine, thrive and contribute my strengths. I have the privilege of working along side many talented men and women leaders that make me a stronger contributor every day. I will also describe our culture to you. We all work hard (very hard) but with the goal in mind of making SWO as great as it can be for our colleagues and customers. Who doesn't want to be on a winning team?! There is support all around you - you will never lack someone to ask a question, lean on during hard days, or learn something from. We have employee committees that allow us to work together to solve problems and make improvements. We have amazing leadership development which helps every employee be more successful and inspires us to be our best. The leaders care about their employees personally and recognize their wins professionally. They let us try new things, maybe even fail, and try again with lessons learned. And lastly we celebrate together. We have fun!

      Cons

      Continue to improve the benefits programs in the US. Continue to invest in technology to make our jobs easier.

      avatar
      SoftwareOne Response
      7y
      Thank you for the feedback and taking the time to write. We have said in another comment on this site that we will constantly need to improve - but notes like this help us to keep pushing for 'better'. The Technical investments we are making in the company (L&D, CRM etc) should address some of your feedback but please feel free to make any recommendations directly to your local leadership or the EMT.
      1.0
      Aug 22, 2018

      BDM

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Lots of PTO

      Cons

      None of the work from home or PTO matters if you make $500 commission in the entire year.

      avatar
      SoftwareOne Response
      7y
      Dear Colleague - firstly thanks for investing part of your career with us. I hope and trust that your time here was productive and that your experience allowed you to learn and grow. I am also glad we were able to provide you with the flexibility to work from home and accommodate your personal set up. Having said that, I'm sorry you were not able to earn commission at a satisfactory level. You make a pertinent point, the re-seller market is declining in the traditional sense - hence why we are transforming to a Technology Partner and solutions provider - Vision2018 and now Vision2022 are really exciting times for us as we evolve the business and the business model. This also means our comp plan is designed to enable this and rewards success in the transformative areas. Whilst this may be a controversial statement, I am happy to stand by this and say categorically if you simply sell licenses in our company, the commission potential is significantly less than those people providing wider services and solutions to our customers in the context of our portfolio. I would still be happy to hear further feedback on how we can improve - compensation overall remains a sensitive, very important and often emotional compenent of work life - so if you have time, please don't hesitate to write to me in confidence directly. I also hope and wish you all the best in the next part of your career journey and trust you have found the right company to maximise your potential and earning opportunity. Best regards, John.
      4.0
      Jul 27, 2017

      Transformation is Never Easy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for SoftwareONE for over 5 years and seen first first-hand how the company has built on its core capabilities of software licensing and SAM to evolve into becoming an established IT services and solutions company. At the core of this transformation and vision is an entrepreneurial spirit and culture of innovation that encourages ideas and creativity. One of the most exciting and rewarding parts of the job is working with some of the most exceptional people in the industry in their field of expertise. It gives you great confidence in the propositions and the results for clients. The company also offers a flexible workstyle to help manage around personal and family commitments and is helpful if you just need to lock yourself in a bunker to get stuff done! The international transfer program is another perk of working at SoftwareONE giving you the opportunity to work in another country on either a short term or long term basis. Several people from the UK have taken advantage of this moving to Sydney, LA, Singapore and New York.

      Cons

      The pace of change and transformation at SoftwareONE has caused issues and 'growing pains' Aggressive growth targets can make the working environment highly pressurised. New table tennis equipment has been bought for after work play and I'm rubbish at it.

      avatar
      SoftwareOne Response
      8y
      Hi - firstly, thank you for your commitment and loyalty to the company - 5 years is a significant invetsment. AsI have commented in other reviews, change is not easy but we are doing our best to navigate it successfully. As with any transformation, we have and will make mistakes - but as long as we can learn from them and be better then we stay tru to our values. Great feedback on internal comms - we are trying to do this with CEO All Hands calls and things like our win wires- although it sounds like we need to do more of this at the local level and if it's not been seen already, I will make sure this feedback gets to the local teams. Our GTM is evolving but we believe it is becoming clearer every day as we have been more focused in our TS (FDC & FW) and SAM (SAMSimple) offering and have begun to deploy our own solutions (PyraCloud) - we will continue to add more but are conscious of trying to get the right balance of agility, speed and quality. Thanks again for your comments - super helpful.
      Viewing 82 - 84 of 1,336 Reviews
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