Skyscanner reviews

4.1

79% would recommend to a friend

(650 total reviews)

Bryan Batista

95% approve of CEO

69% positive business outlook

Skyscanner has an employee rating of 4.1 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Skyscanner employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

650 reviews
1.0
Oct 11, 2020
Recommend
CEO approval
Business Outlook

Pros

People actually doing work are a joy to be around (They are shouldering all the effort however).

Cons

75% of the time people coast and cling on to process and OKRs as if that is the measure of success.

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Skyscanner Response
5y
Thanks for feeding back on your time at Skyscanner. It’s great to hear how much you appreciated your colleagues. Thanks too for your comments around the promotion process. We recognise and appreciate that the importance of career progression and hold the promotions cycle twice a year, usually in January and July. We’re currently working to increasing awareness on the promotion process, which includes guidance around writing promotion documents and seeking out endorsers in the months approaching the process. We would value your feedback on anything else that we could do to increase awareness of the promotion process. Please do reach out to a member of the people team for a confidential discussion on how we could improve.
5.0
Apr 22, 2020

Awesome company and brilliant culture!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Just had a quick read through some previous reviews and the negative ones really do baffle me. I'd hate for any potential new employee to be put off by these. While everyone has their own unique experiences, depending on variables such as line manager and team etc, some of the negativity is quite frankly, just nonsense. If someone is unfortunate enough to feel that they are being bullied or are suffering from feeling a lack of inclusivity then there are several channels for employees to report this (Glassdoor probably shouldn't be the starting point), whether this be confidential or otherwise. The company is so protective of its unique culture, especially as the number of employees grows. Personally, I've never worked with such a diverse bunch of humans - it's brilliant! So many people from different countries, faiths, gender identities, sexualities (the list goes on). The company are inherently generous. They are always looking at new ways to make sure we are happy at work. Never settling for just the 'standard', they always try to go over and above. Whether that's something small like a fully stocked soda fridge and fruit bowl or amazing summer staff BBQ's or the lump sum they give us every year towards our own holiday. We're so lucky. The way Skyscanner has handled the current COVID pandemic internally has really been quite outstanding. While our travellers and partners remain our priority, the Exec team have made every effort to ensure employees don't have undue pressure during what is a difficult time for everyone. On a personal level, it's helped me massively - knowing that there's breathing space. The consistent motto has been "do your best" and they know and trust that every single one of us will.

Cons

None, zilch, nada, nein, ninguno (there was a 5 word minimum requirement).

3.0
Dec 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Good environment for learning Flexible working Never a dull moment Friendly and clever people Good internal training courses

Cons

Regular reorgs Line management seen as something to do on the side of the main job rather than something that is important Many layers - squad leads, goal leads, tribe leads etc Lots of reporting and comms required due to matrix structure and layers VPs/Senior directors are often very poor and overstretched line managers Far too many things on the go at the same time especially if you are a senior manager Burn out

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Skyscanner Response
7y
Hi there, Thanks for taking the time to give us feedback via Glassdoor – and for all your hard work during your time at Skyscanner. Enabling our line managers to be effective and supportive is a priority for our organisation and this is reflected in both the training opportunities that managers have, as well as in how being a successful manager is articulated at Skyscanner. Employee health and wellness is in the forefront of our minds at Skyscanner. This is recognised in one of our core values which says that ‘daytime is precious’. We encourage self-care with our flexible working and annual leave policies, extended leave programmes, via the creation of relaxation rooms in our offices, by subsidising meditation subscriptions for all members of staff, exercise incentives and more. We’d welcome the opportunity to understand more about the points that you have raised. Please do reach out to someone on the team who you feel comfortable sharing additional information with. Thanks again for sharing, and for putting the traveller first during your five years at Skyscanner. The Skyscanner Glassdoor Team
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Glassdoor has 734 Skyscanner reviews submitted anonymously by Skyscanner employees. Read employee reviews and ratings on Glassdoor to decide if Skyscanner is right for you.