Skyscanner reviews

4.1

79% would recommend to a friend

(650 total reviews)

Bryan Batista

95% approve of CEO

69% positive business outlook

Skyscanner has an employee rating of 4.1 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Skyscanner employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

650 reviews
1.0
Apr 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Work from Home Opportunities Nice Colleagues Flexible working

Cons

Ever since the Ctrip acquisition and the new CEO, the company feels like an episode straight from Silicon Valley circa when Jack Barker takes over Pied Piper and makes them pivot to build "boxes". They are filling leadership spots with ex-Microsoft, Amazon, and Netflix Execs with no travel or e-commerce experience-- quintessential salesmen without product vision. Other Cons include: * Frequent Restructuring- your project will drop in 6 months and they will tell you that they are being "Agile" as an excuse * Lack of Diversity in Race and Gender: I've never seen any Black or Latinx women, let alone any white women in product or engineering. * Super bureaucratic, requiring heavy documentation for EVERYTHING: The company puts so much effort into creating confluence documentation no one will ever read or care about. For a company that is agile, it takes 3 months to create a business-case like brief and a bureaucratic process to get everyone's approval. By the time you start working on it for a month-- your project gets nixed anyways under the guise of "Goal-Setting". * Too much consensus decision-making: I'm not sure why they keep promoting this tribe/squad structuring when tribe leads refuse to lead and do their job. I believe it's b/c tribe leads don't want to be accountable for anything and make ppl vote and debate for the most petty things. * Very political and hierarchical: It's impossible to get promoted here. Engineers with 6-10 years of experience will get passed on for some inexperienced person who sucks up to one or two ppl.

2.0
Nov 22, 2019

How the mighty have fallen

Recommend
CEO approval
Business Outlook

Pros

Some of the remnants of the previously excellent company to work for, are still in place. Flexible working, nice offices, friendly and collaborative colleagues. You get the kit you need to do your job. Nice offices in nice places you get to visit. All the clichéd tech company perks. On a day-to-day basis, it's a very pleasant place to go to work.

Cons

The previously excellent company leadership has been replaced by a team of puppets effectively. The new CEO pulls the strings and they do as they are told. The previous company culture was largely thanks to the previous COO. He was never replaced and there has been a noticeable void in leadership ever since. As a result, the company culture has been in freefall since the end of 2016. That isn't helped by an HR function with no evident desire to do anything about the deep issues which exist. To be fair, HR is really good at supporting you and your lifestyle but not the problems in your working life. Toxic behaviour by senior people goes unreported, because people don't feel safe enough doing so. The design team leadership is comically bad. They are more concerned with impressing company leadership than trying to support and protect the team. Leaders in the Design Team steal the work of the designers doing the actual work then claim it as their own in front of company leadership. The Design Leadership is a boy's club (this is the term designers use internally to describe it), some of the treatment of my female colleagues has been appalling. But as I said, there is no security to report such things. Otherwise your chances of progression as a designer lie in how nice your slidedecks look when you present them internally. Designers have learned this and there is more concern about presenting nice-looking work to colleagues than making any useful changes to the product. The Design Team behaves like the end user is the CEO rather than the millions of people who actually use Skyscanner. There are a few good product managers left to work with but generally the standard is quite low now. I've worked with some amazing people at Skyscanner, but they have either mostly all left or are in the process of leaving.

1.0
Mar 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Work life balance Some smart colleagues Nice offices Working for a famous product Pay and benefits

Cons

What is preached and sold, in terms of culture is very different from reality. I should have listened to all the red flags during the interview process: lots of questions not technically relevant to the position, too many (strange) "cultural" questions, interviewer bored/uninterested and not capable to connect, clearly not a clue about why they were hiring in the first place. Skyscanner does not like dissent, there is actual concern in speaking up. Technically it appears that Skyscanner has all the answers and their way is the only one, unique and right. Engineers are requested to run in circles following the latest quarterly fad (they call it goal) that will change again in a few months. Self promotion, lots of talks, showing off. Politics. Extremely hierarchical and cliquey. Design team is terrible. Squad leads (except a few) are total bullies. Some tribes are awfully technically antiquated. This is the real culture of Skyscanner!

Viewing 40 - 42 of 650 Reviews

Glassdoor has 734 Skyscanner reviews submitted anonymously by Skyscanner employees. Read employee reviews and ratings on Glassdoor to decide if Skyscanner is right for you.