SiteMinder reviews

3.8

75% would recommend to a friend

(512 total reviews)
avatar

Sankar Narayan

83% approve of CEO

70% positive business outlook

SiteMinder has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

512 reviews
5.0
Oct 11, 2016

FANTASTIC Opportunity

Recommend
CEO approval
Business Outlook

Pros

SiteMinder has provided me a great opportunity for growth while starting out my sales career. The people that I work with are amazing and always willing to help. The sales leadership team has gone above and beyond to make sure I am set up to be successful. They are open, transparent, and provide a great amount of feedback to make me better every day. This doesn't just stop with the leadership team. Every person in our office is always willing to help me and collaborate to make the company better.

Cons

Communication is something that I know we're working on currently. Prior to a few months ago, there were times that communication would get lost between our headquarters in Sydney and our office in Dallas. In the past 2 months this has gotten better and I am confident it will continue to improve.

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SiteMinder Response
8y
We are working on communication and agree we can do better. Thanks for taking the time to share your feedback, I hope you continue to enjoy your growth with us.
3.0
Oct 6, 2016

Great Products, not a company that wants you to grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team culture, great products to work with. Strong market position.

Cons

Limited career progression, top down communication is non-existent. Multiple KPI's make micromanagement inevitable. What starts out as a positive experience becomes very painful quickly.

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SiteMinder Response
9y
Thanks for your feedback, you really are on topic! There is a current initiative to overhaul our performance management approach and all KPIs are fair game! The project is called People Growth and Performance, we are piloting with the Global Execs now and expect to launch to everyone in the new financial year. I am also working with my team on an internal Careers Fair to help people navigate the opportunities available to them internally. The plan for this is to help people identify their skills gaps so that they can grow and evolve their careers and find the right training to support their next step. Its due to launch in April.
4.0
Oct 5, 2016

Employee

Recommend
CEO approval
Business Outlook

Pros

This is a fantastic environment for those seeking a career in sales. The bad reviews you see here are more than likely those who could not handle the fast past environment that comes with a SaaS based company that is very new to the American market. You need to speak your mind, if you need help ask for it. Listen and learn, if you put in the work...you will be rewarded in spades.

Cons

Internal Communication could improve.

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SiteMinder Response
8y
Yep we can do better at comms, hopefully you are starting to see an improvement as we increase our focus on this. Glad to hear you are enjoying growing a successful sales career with us :)
Viewing 475 - 477 of 512 Reviews

Glassdoor has 575 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.