SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
avatar

Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
5.0
Jul 26, 2022

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Interesting industry - SiteMinder is in a unique position in the market - great teams and leadership

Cons

- turnover: lost a lot of great people - too many things happening in parallel: which is also a good thing, as it minimizes risk if something fails

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SiteMinder Response
3y
Thanks for your feedback, we agree we have great people and leadership! As with all organisations, turnover is inevitable and it’s always disappointing to lose team members, however we are confident we offer a great work environment and development opportunities that help us retain our talent.
5.0
Jul 22, 2022

Best place I have worked

Recommend
CEO approval
Business Outlook

Pros

SiteMinder is the first place I have ever worked that really cares for its employees. Whether you value this may depend on where you have worked before but I really value the real flexibility to work wherever and whenever works for me and the way they value employees with snacks and paid social events and little extras like birthday leave and the occasional coffee cart. . I also think SiteMinder is filled really smart and engaged people. I haven’t met anyone who isn’t doing their best to have a positive impact on the business.

Cons

Onboarding can be tough.. It is like drinking at firehouse for months. The onboarding experience provided by the business is great but there is so much to learn and get across. Everyone feels like this so go easy on yourself in the first 6 months.

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SiteMinder Response
3y
Thank you for your comments, we are so glad you are appreciating our Open Working model and benefits of working at SiteMinder. We agree, our people do strive to live and breathe our ways of working creating a positive impact on the business. Due to the nature of the business, our onboarding is thorough and includes quite a lot of information. Absolutely go easy on yourself, there is a lot to learn but we hope you feel supported along the way with guidance from your manager and the learning & development team as needed.
4.0
Jun 13, 2022

Great Opportunity(-ies) for further education & strong product portfolio

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong team spirit and socialising opportunities

Cons

High pressure on New Business Generation - Upgrade Sales become more and more irrelevant.

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SiteMinder Response
3y
Thank you for taking the time to write to us, we read all our reviews and yours is a real testimony to the hard work we have seen across the business from our training, product and tech teams as we roll out an exciting and integrated Hotel commerce platform. We are so excited by the opportunities this product will give to future customers, reducing the unnecessary complexity and manual interactions we still see across the hotel industry everyday! New Business generation for a competitive product, in a thriving market is a natural need for a hugely growing business. As you will agree from our other reviews, we have products to be proud of that provide value for a prospective customer from day one, so we are here to support our expert sellers through training, coaching and transparent career pathways to move forward and engage new business rather than rely on traditional upsell as other organisations with a limited product range or market sector continue to do.
Viewing 388 - 390 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.