SiteMinder reviews

3.9

76% would recommend to a friend

(515 total reviews)
avatar

Sankar Narayan

84% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

515 reviews
5.0
Oct 24, 2019

Great workplace, cramped office

Recommend
CEO approval
Business Outlook

Pros

A great place to further your skills and become a better all-round person with the great individuals that you work with. It's more than just a job, it's a family.

Cons

The current office in Cumberland is packed, and feels like a chickens coop. However looking forward to changes in this space soon.

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SiteMinder Response
6y
Thank you for your positive review, we are really looking forward to all being together in the new space. If you would like to make any specific suggestions on company activities please drop me a slack or email (Abigail Lawrence) i'd love to hear them!
5.0
Oct 17, 2019

Sales review

Recommend
CEO approval
Business Outlook

Pros

Great place to work! a lot of cold calling!

Cons

busy and pressure but loving it

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SiteMinder Response
6y
And we love having you as part of our team! Thanks for your awesome review, it's great to hear that you are enjoying life at SiteMinder. We are in the process of reviewing our Sales Career Path so watch this space... In the meantime, please reach out to your manager to discuss your development goals and he/she can support you on your Personal Development Plan.
1.0
Oct 2, 2019

Toxic Work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HR is keen to improve the current work culture

Cons

There are some hidden issues with the working culture where the team is willing to sabotage to remove and cause team member to get sacked. It is like a cheerleader audition and team member is selected based on the rest of the team opinion and not based on individual performance and ability to do the work.

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SiteMinder Response
6y
Thank you for sharing your comments, I am really sad to read your review as your experience is not representative of our values or culture. Having fully investigated your concerns, I can confidently say that individual performance is not based on team opinion or treated like an audition, I am sorry that this was your interpretation. For anyone reading, there was a team joke regarding an individual buying Friday drinks if they passed probation. The individual concerned had already passed probation, so it was done in jest and the employee encouraged the humour. We really encourage our teams to have fun and share their sense of humour at work, but take onboard that this type of humour could be misinterpreted. As an organisation, we're growing rapidly which makes it a very fast paced environment that doesn't suit everyone. Sadly, in this particular case, SiteMinder wasn't for you. Generally, our eNPS and employee engagement is high and there is a real sense that people love working here. We are sorry that you didn’t have this experience with us and wish you all the best for your future success.
Viewing 367 - 369 of 515 Reviews

Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.