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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      76% would recommend to a friend

      (515 total reviews)
      avatar

      Sankar Narayan

      84% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      515 reviews
      5.0
      Feb 10, 2020

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helps you to develop a career in a fast paced environment Great atmosphere in the office Fantastic benefits and perks

      Cons

      May be little deviation in responsibilities during time there

      avatar
      SiteMinder Response
      6y
      Thank you for your feedback it is great to hear that employees see opportunity and grow within their role.
      4.0
      Jan 21, 2020

      Great place to work

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, friendly team, great offices in a great location. Their tech is great and solves real issues.

      Cons

      Career advancement was limited in the Sydney sales office.

      2.0
      Jan 20, 2020

      Management issues

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues below the management level are some of the best you could hope for. HR are good at onboarding new staff. Segments of middle management are good at recruiting. That's where all the great colleagues come from. You get to use some of the latest technologies in the industry. We get an open fridge on Fridays.

      Cons

      No matter how much they recruit, they never have enough people because upper management struggle to prioritise. HR aren't trusted by a lot of staff, complaints that should have been dealt with in confidence end up having repercussions for the person who made the complaint. HR seems to think using surveys is going to help/yield insights into company culture and how to fix it without acknowledging that whenever they've tried to do this, it's not worked. Their solution is to keep changing the survey software. Product division take engineering for granted, as if there is a pecking order and engineering are lower on it.

      avatar
      SiteMinder Response
      6y
      Thank you for your feedback, we've invested heavily in recruitment and onboarding and it's great to hear that is paying off. I am however disappointed to hear your concerns around HR support and would welcome the opportunity to discuss this with you confidentially. This is the first time that we’ve received this type of feedback and it's really important that we are able to understand and address any concerns. Please reach out directly to myself or Matt Hyne, our VP, Engineering. Prioritisation is a continuous process for us, as an ambitious and fast growing organisation, this is something that our new Engineering Leadership team are working on improving. Our engagement survey has driven a number of new initiatives including tech bootcamps, career pathing, SiteMinder Live and wellness. Sounds like we can improve our communication around actions and initiatives. Our new tool which we implemented in November provides a greater level of insight which will allow us to tailor engagement initiatives by team once we have gathered enough data.
      Viewing 355 - 357 of 515 Reviews
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      Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.