ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 12, 2026

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Competitive compensation (only if you survive long enough). Strong brand name on CV. Talented individual contributors at lower levels who are doing their best despite the system. Some teams may be fine — but it’s a lottery, and you won’t know until it’s too late.

Cons

Strong brand name on your CV. Good compensation if you can tolerate the stress. Smart, hardworking peers at IC level who are just trying to survive the system. Some teams are fine — but you won’t know which ones until you’re already inside. This company looks amazing from the outside. If you value: mental health transparent feedback long-term sustainability humane leadership Think very carefully before joining. Many people don’t leave because they’re “not good enough.” They leave because the environment breaks them.

1.0
Jul 15, 2025

What happened???

Recommend
CEO approval
Business Outlook

Pros

Good benefits and competitive pay

Cons

Toxic environment, horrible management, culture of favorites

1.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

RSUs if you joined before 2021

Cons

Harassment and bullying by leadership has led to hostile work environments across teams and functions. The good ones are being pushed out or leave for much better pastures while the bad ones stay to continue the bullying. Ethics policies being violated in every corner. Why bother having policies when they are never enforced?

Viewing 271 - 273 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.