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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,711 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Jul 31, 2016

      Great company for the resume but very bad company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place if you like a fast paced growth company. Good transition company in your career if you want a start sort of experience

      Cons

      Leadership is horrible. Leaders are not competent to run the business. They are not very to employees or partners. Too much arrogance at the top level.

      2.0
      Feb 3, 2016

      Great Product - Okay Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow provides an amazing service/solution. We have given customers the opportunity to be better. The change that customers experience is so profound that they are excited and willing to share that message with everyone. Its very easy to support something that inspires so many outside of the organization.

      Cons

      Change is inevitable at ServiceNow. As the company begins to grow (and grow at a rapid pace), there is a constant flux of individual contributors, management, and senior management. If you've been there for any length of time, there are only a handful of familiar faces from when you first stepped through the door. As much as the company is embracing the change, they do not embrace the idea of investing and growing individuals. Those individuals who have been lucky enough to see promotion and engagement are mostly graded on your ability to socialize and less about your ability to perform the job.

      2.0
      Mar 15, 2015

      Great product, stellar growth, terrible place to work

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has a great product, year over year adoption has been exponential.

      Cons

      Company is essentially controlled and driven by a small group of executives. Rank and file are expected to not ask just do.

      Viewing 268 - 270 of 5,711 Reviews
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      Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.