ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 26, 2018

Smoke and Mirrors

Recommend
CEO approval
Business Outlook

Pros

Great stock growth and products outside of ITSM are maturing but not where they need to be to fully compete.

Cons

Core Sales Reps don’t value the PLSM specialty roles. They don’t know how to sell to the business and sell on price verses value. The Sales Leadership in the field also don’t support the PLSM specialty roles. View PLSM as not adding value.

3.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

CEO and other Execs say the right things and are trying hard to build a better culture. Kitchen is full of free food and drinks if you like that sort of thing.

Cons

Culture is lost on lower levels especially in customer support. The local Support Directors are only interested in themselves and their favourites.

1.0
Dec 23, 2017

Worse Company Ever - German company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Product, good potential, good US team

Cons

Very egoistic german team, management has no clue , is just doing micro management, silent fire, no help at all, just thinking about them selves and the bonus, not thinking about the success of the company, people are just miss-using the company travel costs to collect miles, even if the route is very short, they use the most expensive option.

Viewing 241 - 243 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.