ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 25, 2024

Some areas are known to be toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Here are my total of 5 words

Cons

They promote incompetent people who gaslight you, don't actuality know their job, and remind me of gender neutral Voldemorts.

1.0
Dec 28, 2022

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Great diversity, strong product and ability to move around company.

Cons

Leadership in customer support organization is terrible. Hiring of leaders outside of ServiceNow has lead to some issue with trying to transform organizations into what worked at other companies which impacts the culture and why ServiceNow was such a great place to work. Loss of "customer first" attitude.

Viewing 232 - 234 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.