ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 19, 2020

Political

Recommend
CEO approval
Business Outlook

Pros

Good pay, good work environment, and opportunities

Cons

Behavior at the senior level is driven by politics, not transparent, performance reviews revolve around senior level perceptions versus meeting goals and driving business forward as determined by your boss, bad behavior cross functionally is allowed

3.0
Jul 17, 2019

Very superficial

Recommend
CEO approval
Business Outlook

Pros

- Product is amazing and having the ability to interact with the product makes you feel very engaged. - The benefits are continuing to get better (401k match, parental leave, etc.)

Cons

- LOTS of layers of management - Leadership is a little narcissistic - Teams operate in silos

3.0
Aug 11, 2018

Growing fast but without pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You receive vested stocks once you are onboard, the first lot invests after one year working in the company. Benefits are good. If you are favourite or women in some cases you have chances to grow. They pay bonus.

Cons

Work life balance can be an issue as some managers don’t put employees first, some don’t care you have a personal life outside work. Moving to another area is very difficult as external recruitment is preferred over internal recruitment overall and HR is horrible. Company is changing but is also impacting employee experience within the company with increased bureaucracy, changes in payment of bonus, changes of hours of work and even changes of your payment day.

Viewing 223 - 225 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.