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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,700 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Nov 17, 2016

      Do not work for this company

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSU stock if you stay long enough to collect

      Cons

      No Annual raises No 401k matching High stress Poor Managers No training

      2.0
      Jun 2, 2016

      Trying to find next source of revenue

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid ITSM product. Incident management etc.

      Cons

      Behind the curtain, it's all javascript Treat people like disposable tissues - first day, new colleagues were talking about how many people left and how anxious they are to leave

      2.0
      May 26, 2014

      Decent, but already losing its way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is leading edge in technology, the future. Generally successful in attracting high quality staff, low to high. They pay well and if you joined early enough, your options could deliver a nice nest egg. Whether or not you agree with your goals and targets, they are typically well communicated.

      Cons

      If you're an ex-colleague of anyone on the sr leadership team you may be allowed the benefits inside the bubble. For everyone else: you will be digging for gold dust and hopefully be deemed ok. This company should be avoided if you think on your feet and are proactive. Employees will be asked to respond to every whim of their manager and smile while running out to comply. All the bling outside charisma of the 'startup' culture doesn't mean a thing... The culture is mostly corporate, risk averse and set in 50 shades of grey. Customers are treated well before signing, and pretty much ignored until they raise their hand. It all could have been so much better but I feel ServiceNow has missed the opportunity to build a great company. Shareholders won't mind in the short run.

      Viewing 160 - 162 of 5,700 Reviews
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      Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.