ServiceNow reviews

4.1

81% would recommend to a friend

(5,700 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great product! Great customer loyalty.

Cons

Culture is not the same it once was. Presales management is not great, especially in the Commercial segment.

2.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Company has good product matrix and lot of potential to grow in market

Cons

-Start up approach is gone and Current management is mix of multiple companies and everybody is trying to bring there old company approaches by diluting existing approaches. -No work balance - Start up staff left because of new management approaches

1.0
May 3, 2018

No job security

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Share of company provided to Employee

Cons

Hire and Fire company. No job security

Viewing 154 - 156 of 5,700 Reviews

Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.