ServiceNow reviews

4.1

81% would recommend to a friend

(5,690 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Mar 14, 2026

Big Tech

Recommend
CEO approval
Business Outlook

Pros

Large org with many teams around the global so you will learn about complex systems.

Cons

The team you end up on will determine your success. Some platform features are becoming bloated and slow.

5.0
Mar 14, 2026

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

SN is the best employer I have ever had. They have a lot of wellness days, perks and in general the management has been trying their best to keep on the right track with AI disrupting the SaaS market

Cons

This is an issue for the entire SaaS market but how AI disrupts it and what it can do to remain relevant and growing in the next five to ten years remains to be seen.

Viewing 145 - 147 of 5,690 Reviews

Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.