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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,689 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Dec 18, 2019

      Why the glass door average rating is a 3.7!!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSU- if you have 4 year to sit and wait Snacks and perks Very smart individual contributors

      Cons

      Sales leadership is the BIGGEST problem- everything trickles down from there!! They take care of one another and that's it (old Dell/EMC- MEN). The product is world class you don't need these type of people in the organization The CHRO talks the talk but has not improved anything, things have gotten significantly worse. It's starts at the very top. We need new Sales Leadership.I think Bill is great and will offer a fresh perspective.

      1.0
      Oct 17, 2019

      Worst team of Servicenow - Cloud Infra. Join only if you want to ruin your career

      S s e(senior software engineer)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Platform teams are good. But don't join CLOUD INFRA teams. Decent salary but not at par with Amazon or Microsoft

      Cons

      Lot of favorism and bullying culture. Only sending his favorites onsite just to roam around other destinations instead of doing any actual work. Director favorites enjoying a lot of flexibility which are not applicable for others especially new joiners. They can come at any time (mostly post lunch), unlimited wfh, standups from home but for others if you are late for standups for even a min then you are ruining team culture. Micromanagement at its peak for new joiners. You can't complain of bad behavior/provoking attitude by his favorites who are not behaving like they own the company. I haven't seen any company where director spends more than 50% of his time gossiping in his room about stock and real estate. You can't survive in this team by doing only work or maintaining professional relationship. You need to constantly praise the director and do boot licking to be able to survive in his team. Hats off to this company for still keeping him. Any other company he would have been fired by now like he got fired in his previous organization.

      Viewing 103 - 105 of 5,689 Reviews
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      Glassdoor has 6,625 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.