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      ServiceNow

      Engaged Employer

      ServiceNow reviews

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      4.1

      81% would recommend to a friend

      (5,668 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Sep 15, 2013

      Caution, not for the tin skinned

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NOW is driving market change against the old service management vendors. NOW caught BMC, CA, and FrontRange with their pants down.

      Cons

      Earnings are a challenge for Now because they are single tenant and they my not scale effectively.

      4.0
      Sep 13, 2013

      Surprising potential even post-IPO

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to see your vision become a reality, instead of getting stuck in committee at a bigger company. Focus on hard and challenging engineering problems that come with breakneck growth. Enough money to afford to make better decisions. Frank Slootman

      Cons

      Political, Schizophrenic Execs and Sr. leaders. Longer hours Focus on lowest common denominator (see other reviews of ex-employees), not the brightest stars. Data Domain/EMC good old boys club

      5.0
      Sep 13, 2013

      Best career decision I ever made..

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people.. I love the people at ServiceNow. All walks of life, all cultures... working to do their best and make it happen. Employees are very open with their thoughts and feedback. Our management team encourages speaking your mind and addressing issues head on. We may not like the result but it is critical to success. E-staff drives consistent message and knows how to work together well. Consistent focus on results. Pay for performance.. you get what you put in. Office space in San Diego and Santa Clara are really nice. Equity play is HUGE! Be prepared to work harder than you ever have professionally. And can't be shy about getting your hands dirty.. but the rewards are there. It is awesome to be a part of building such an amazing product, work with amazing customers and peers .. and know you are making your mark in the industry!

      Cons

      Not everyone adjusts well to change.. and we are changing every day at a rapid clip. Growing fast, not everyone is assimilating their new hires so you can find yourself with extra education to do .. but it pays off.

      Viewing 5638 - 5640 of 5,668 Reviews
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      Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.