ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 23, 2014

stay away

Recommend
CEO approval
Business Outlook

Pros

stock price is not bad

Cons

terrible management, constant re-org, lay off people no business reason, distributed teams with little remote communication (which gives you reasons to travel all the time), old technologies in product Funny thing is, the cloud based IT solution provider has no quality internal IT systems in cloud.

1.0
May 1, 2019

Lip-service only to diversity

Recommend
CEO approval
Business Outlook

Pros

Stock is through the roof. Salary is great.

Cons

It's a boys' club. Diversity is purely optional. The sexism can be subtle but good luck trying to get promoted or recognized over the sea of men claiming credit for your work. Also, there are no black people here, so the only black woman in leadership (who is amazing) gets trotted out as our diversity hire constantly so that management and HR can pat themselves on the back without making substantive change. Beyond that, politics rule supreme.

1.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Company new culture and benefits are good. But the director who is behaving like he owns this company is ruining this company culture.

Cons

Don't join CLOUD INFRA SHARED SERVICES team. All showoff no real work happening. Whatever told during interview like building cloud OS is all lie and after you join the team you will built small applications which noone will use (Developers have to literally beg other teams to use their product else their bonus is gone). Everything about patents, innovations are all lies. Most of the developers time goes on useless meetings. More than 50% of the team left (thats why so much hiring is going on) and leftover are the ones having good relationship with manager who are getting huge hikes and promotions for doing nothing and roaming abroad with family at company expenses. Not to forget if you don't have good relation with the director with the cap then be ready to hear so much abuse and insulting comments from him that you will feel like leaving this company immediately. So if you are good at licking and politics then join this team. This is the worst team in the entire Servicenow.

Viewing 28 - 30 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.