Santander reviews

Too many layers of ineffective middle management, aggressive sales driven culture that does not have the customers best interest in mind. Constantly changing bonus structure to make it less attainable. Employees are constantly lied to and not given the courtesy of a reply or even acknowledgement when grievances aired. A former co-worker applied for multiple open positions that he was qualified for and was left not knowing the status of his application despite his inquires, all because he wasn't in tight with management he stood no chance of ever advancing but instead of telling him one way or the other they just said nothing until he finally wised up to their game and found a much better paying jog elsewhere.

There are some areas of murky management, unsure whether this is from some culture clash from mixing a number of banks together (Abbey, A&L, Grupo). There's a strong Spanish sense in HQ which can seem like the gravy-train at times, individually they are generally good sense of humour but seems to be a spanish old-boys club at the top.