Worst Company I've ever worked for. - Anonymous employee Santander Employee Review

1.0
May 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The potential to be on the ground floor of a large international bank as it expands into the US market.

Cons

Too many layers of ineffective middle management, aggressive sales driven culture that does not have the customers best interest in mind. Constantly changing bonus structure to make it less attainable. Employees are constantly lied to and not given the courtesy of a reply or even acknowledgement when grievances aired. A former co-worker applied for multiple open positions that he was qualified for and was left not knowing the status of his application despite his inquires, all because he wasn't in tight with management he stood no chance of ever advancing but instead of telling him one way or the other they just said nothing until he finally wised up to their game and found a much better paying jog elsewhere.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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