Santander reviews

3.8

71% would recommend to a friend

(8,373 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 30, 2016

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great at promoting within the company. If you are willing to work hard there is alot of room for growth

Cons

Senior Management changes every 2 years, and as a result employees are yo-yo'ed back and forth between conflicting stategies. Although clear communication is attempted it's very rarely effectively conveyed. Technology is very archaic and the customer usually pays the price. The incentive has recently changed for the worse. Whereas Santander previously paid higher than industry average, they are now paying well below. To add insult to injury, upper management constantly reminds you how great the new plan is and how much money you are going to make ( as if none of understanding basic math) Morale is extremely low and the general consensus is that the company is trying to push out its employees so they can replace them with someone at a lower pay, even if it means less production. It's obvious that the company cares nothing about its employees. There are too many banks paying more than what Santander has to offer without all this nonsense. Banks that not only have a recognizable and respected brand in the US, but who are leading the way in technology instead of trailing 10 years behind.

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The work life balance is reasonable. That is the sole "pro" that could be attributed to this company.

Cons

If you only read this first line - don't even contemplate working here. It will drive you to depression and hating your life, it really is that bad. The main issue is that the company is full of dead wood and dinosaurs. The business model was to take over lots of different banks and merge them to the San brand. This has left an incredible amount of incompetent people within the company, often in senior positions. I see the issue...it would cost a lot of money to make these people redundant, but it is what would be required to properly move forward. HR are a complete waste of space, the pay is relatively poor and the employee perks are essentially non-existent. You don't even get free hot drinks, and they seemed so proud when they stopped charging for hot water...! Oh, but then there are no fridges or milk so this is rendered fairly useless anyway. The graduate scheme isn't that at all - using the word "scheme" is a complete disgrace. No training, awful work and no career prospects or guidance. I cannot stress enough how choosing Santander as a graduate option is pretty much career suicide before you've even got going. If you do work there as a grad, get out as soon as you can - start applying elsewhere from day 1. I could go on but I've wasted enough of my life with this place - it really was the worst time of my life, and I'm certainly not alone in thinking this. I just hope this will persuade anyone thinking of getting a job here not to!

2.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

- Learned A LOT about what it means to be a manager - Small bank so I was able to know everyone that worked within the same district as me - DIVERSE employees. Loved having co-workers of different backgrounds - Easily able to move up. - Plenty of banking knowledge given - Extremely talented people work there. You will find life friends and inspiration people (in branches).

Cons

- There were times I was not able to have LUNCH BREAK (which is against the law btw) because the turnover rate in my district was HORRIBLE. Even though they have "float staff" that go around helping branches, NO ONE came to help. I had to contact HR in order to FINALLY have the float manager send someone to my branch so I could take a break after having told him I needed someone! - When I worked under short-staffed conditions and had to maintain the teller line all by myself with no break when the manager was on PTO (I was second in command so when the manager is on PTO, I'm the manager), I got sick and had to call out the next day. The District Executive ended up reprimanding me for calling out! MAYBE if you cared about your employees and send adequate help, I wouldn't have gotten sick from being overworked and NOT GETTING A LUNCH BREAK! - If you run out of Paid Time Off (PTO), you cannot even call out sick. Having to call out sick should not be something that can be held against an employee. Especially if you have a doctors note. - The medical benefits are a joke. - The way HR handles severe situations is a joke, they only care about covering the company. -My pay for all the work I did was 100% not enough. I was GROSSLY underpaid! -NO work-life balance. NONE.

Viewing 379 - 381 of 8,373 Reviews

Glassdoor has 24,686 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.