Santander reviews

3.8

71% would recommend to a friend

(8,372 total reviews)
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Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Santander offers good money and formal classroom training for their entry level Front End Account Manager position. Yes, it is collections, but these front end accounts are only 30 days are less past due. It's more like a cashier position meaning easy collections. Another thing I like about Santander is they are willing to give most people a chance, the young, the old, the blind, those in need of a second chance. they give excellent training so you can succeed. The hire and promote from within. I started as an Insurance Clerk and ended as a collector on Chrysler Capital Early Stage. They don't hold back on the money, in addition to an hourly rate there is a bonus structure.

Cons

The hours are not 9-5. There will be some saturdays. There will be some late night shifts. (1:00pm to 10:00 pm.)

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Santander Response
7y
Thank you for your positive review. We are glad you had a good work experience with us and we hope to continue to make Santander Consumer USA a great place to work.
2.0
Jul 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Smart associates with a lot of potential.

Cons

Unfortunately, the leadership team at SC is terrible. HR leadership leads with intimidation and fear. SC used to be a fun place to work, with interesting work and fun associates. Now, the morale is down and nobody wants to be there. Specifically, in HR, everyone is scared and just keeping their heads down trying to get by. The CHRO is not a people person at all. She is feared by everyone, instead of respected. She has completely shifted the culture at SC. She has her minions within HR that do her dirty work. The outlook for the company doesn't look good at all and I would not recommend a friend to work there. My team there was awesome and I enjoyed many other associates. Unfortunately, it just isn't a good place to be anymore.

1.0
Jan 29, 2018

RUN FAST!!!

Recommend
CEO approval
Business Outlook

Pros

Talented and amazing people that bust their butt (unfortunately, do not get recognized enough)

Cons

AWFUL systems with teams that can't support them. IT runs the bank (with their poor systems and practices) Does not promote a risk minded culture. Poor leadership and management. Unethical practices. Weak recruiting process and placement. People in roles that clearly aren't qualified. Micromanagers. No dress code. Bullying. Nothing gets done. There's a clash between the ones that want to do the right thing and people that don't-- seems like some people are part of a mafia and there are cover ups with issues and problems. How can you fix anything without understanding the root cause and holding certain teams/ people accountable? Lack of accountability

Viewing 376 - 378 of 8,372 Reviews

Glassdoor has 24,683 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.