Santander Customer Service Representative RISK reviews

3.7

69% would recommend to a friend

(107 total reviews)
avatar

Héctor Grisi

17% approve of CEO

29% positive business outlook

Customer Service Representative RISK employees have rated Santander with 3.7 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service Representative RISK professionals have a good working experience there. Santander is rated in line with the average (within 1 standard deviation) by Customer Service Representative RISK professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

107 reviews
1.0
Feb 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The 401(k) contributions made by the employee the contribution made by the company vests immediately

Cons

Executive management at Santander changes almost annually, which results in corresponding turnover at the levels beneath. If you are terminated as part of these annual changes in Executive management, no severance whatsoever will be provided. The people who stay at Santander spend their time covering up the company's many shortcomings, not fixing the sources of the shortcomings. Management does not want to hear any "bad" news - especially if it's true.

1.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

1) Due to 3% interest paid by 123 account, Santander got a lot of good customers. 2) Large company.

Cons

1) No review done for the staff performance and no 1:2:1 as it supposed to be. Staff review are seems to be a joke. 2) Favouritism is very high within Management therefore if you need to get a good bonus, promotion or save your job without any issues then you need to be a beck and call for at least one of the senior managers in the company. 3) Very little data security and gossips are very high on the agenda. Senior managers mark you most of the time according to gossip rather than your actual work. 4) Spent extra time how to copy stuff from other companies, if it look good on the paper without having any knowledge why the other company has implemented these procedures, values, behaviours, etc. therefore not follow the rules by most of the management but these manager’s managed to get away nicely. 5) Santander is very quick to ruin someone’s career without thinking or investigating the issues accurately. 6) Very good in taking short cuts to save few Pounds (every possible occasion). 7) There is no other word, it is below third class management.

Viewing 100 - 102 of 107 Reviews

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