Santander Customer Service Representative RISK reviews

3.7

69% would recommend to a friend

(107 total reviews)
avatar

Héctor Grisi

17% approve of CEO

29% positive business outlook

Customer Service Representative RISK employees have rated Santander with 3.7 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service Representative RISK professionals have a good working experience there. Santander is rated in line with the average (within 1 standard deviation) by Customer Service Representative RISK professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

107 reviews
3.0
May 13, 2018

Senior Risk Analyst

Recommend
CEO approval
Business Outlook

Pros

Lateral mobility. 10% annual bonus. Great people and culture. Good for internship or entry level into corporate environment.

Cons

Upward mobility. Diversity in upper levels of management. Often chaotic with lack of clear direction for upper management. Politics.

1.0
Jan 29, 2018

RUN FAST!!!

Recommend
CEO approval
Business Outlook

Pros

Talented and amazing people that bust their butt (unfortunately, do not get recognized enough)

Cons

AWFUL systems with teams that can't support them. IT runs the bank (with their poor systems and practices) Does not promote a risk minded culture. Poor leadership and management. Unethical practices. Weak recruiting process and placement. People in roles that clearly aren't qualified. Micromanagers. No dress code. Bullying. Nothing gets done. There's a clash between the ones that want to do the right thing and people that don't-- seems like some people are part of a mafia and there are cover ups with issues and problems. How can you fix anything without understanding the root cause and holding certain teams/ people accountable? Lack of accountability

4.0
Nov 3, 2017
Recommend
CEO approval
Business Outlook

Pros

-Team work -Good salary -Equity to gender/religion....

Cons

-Carrer oportunities not so clear -Work/Life with a hard balance

Viewing 91 - 93 of 107 Reviews

Glassdoor has 24,686 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.