Sage reviews

3.6

63% would recommend to a friend

(5,264 total reviews)
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Steve Hare

70% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 22, 2017

Don't do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Huge, global company, immediate colleagues are good, smart, hard working people

Cons

Leadership is focused on the wrong things. Everything is a fire drill. There is little to no emphasis on employee morale, in fact the opposite. Decisions made by leadership often have the effect of leading to poor morale.

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Sage Response
8y
Thanks for letting us know your opinions about Sage. All feedback is valuable for people outside the company but especially inside it. It would help the company mature in its leadership and organizational mission if such suggestions and feedback are shared with leaders, so if you feel comfortable to do so, please talk with your manager and your People Business Partner for help communicating your ideas more broadly. Sage needs each and every one of its colleagues to be an agent of change. There is also the free and confidential SafeCall number you can call - please see the Code of Conduct for your local number. We appreciate your insight and hope you can be part of making Sage a better place.
3.0
Sep 27, 2017

Could be so much better...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are worse companies than Sage and there are better. Many of the pros are theoretical; in reality, you are unlikely to be allowed time to attend a Sage Foundation Day due to workload and you are lucky if you can take one or two per year. The terms and conditions of employment are generally very good including share save schemes, above industry standard pensions and long holidays. The company is also willing to allow flexible working. Facilities in Newcastle are very good (and there are ambitious plans to update them). There are some great people at Sage.

Cons

The annual performance review process is being abused by team managers and leading to constant unconscious bullying. Bell-curve ratings cause mistrust between colleagues, a dog-eat-dog culture with a serious lack of co-operation heavily impacting delivery and putting the very future of the company at risk. The number of staff absent with depression as mentioned in earlier reviews must be addressed as it’s causing problems at all levels. The review process, bullying and depression levels are all linked. I do hope the best people at Sage persevere as the problems with staff appraisal could be addressed overnight to vastly improve our Glassdoor rating, attract the best and help us deliver a fantastic customer experience.

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Sage Response
8y
Thanks for your feedback. You're correct, our colleagues are encouraged to use their 5 volunteer days per year with a charity of their choice, and 1000s of hours of volunteering has happened, plus the Sage Foundation's $1million challenge has seen our CFO, Steve Hare hosting a series of 5km runs with colleagues across the globe. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage underperformers. In order for Sage to succeed in the future, we had to address underperformance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address underperformance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution this is recognition that our management community are now more able to effectively manage and lead our colleague population. It's also great that our new interim CPO is dedicated to improve colleague engagement across Sage as well as introducing a number of well-being programmes. Thanks again.
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