Sage reviews

Stephen Kelly's customer obsession is admirable but who serves the customer? His 'colleagues' do. Its common sense that engaged colleagues are far more likely to be better at serving customers. Unempathetic rounds of retrenchments, dis-empowerment, condescending language, poor C level hires, scape-goating, lack of investment in talent and ability to retain talent, and a culture of fear and imbalance typify Kelly's leadership style. This may be construed as merely the words of a disgruntled employee but, Mr Kelly, to put your mind and those of your shareholders at ease, why don't you conduct a employee Net Promoter Score on your leadership i.e. a simple NPS rated question as to whether your colleagues would recommend you as CEO to another similar global company's employees? If what I feel and what I hear on the ground is anything to go by, you would be horrified at what your colleagues think of your leadership.

Don't seem to really care what people think - latest survey was a sham, forced to give only good comments. Leaders don't listen and don't spend enough time with their teams. Bullies thrive here. Tendency to hire and fire - objectives never clear, lots of leaders who need training in the basics. CEO is superficial - just wants to look good and spread fake news. Doesn't have real conversations - just lots of smiles. And Only wants to here good news. Poor work life balance - lots of people off on sick increasing pressure for everyone. HR are very poor.