Sage reviews

The company and senior management are stuck in the eighties. They will try to be relevant by using terminology (anybody hear about cloud and API's lately?), but they have no clue what they are doing. Then there's the thing where the entire company is now basically run by a single person (a large multinational with the same person as CFO, COO and CEO isn't alarming at all!). They absolutely refuse to listen to employees, but as with everything else, they will pretend to. Real experience: they were doing kick-off sessions, asking employees to submit questions which would be answered on-stage. Surprisingly, some questions actually made it to the app, but they were all deleted before the event. Everything is censored, there is absolutely no way that you can have an open and honest conversation with senior management.

The management in IT specifically are more interested in each other than the teams below them. There is zero emotional investment from heads of department. IT in Newcastle has seen some key people leave, heads of department, senior managers and team leaders who have been working hard for Sage since it came about. No doubt some one at our new HQ (the Shard) will send a reply to this to tell you is a performance culture where you will be rewarded and things change, and we continually invest in people and we are one, and we live and breath customer service ... This is sadly not the truth and complete PR. Of course there is a need for change, most welcome that as Sage moves very slowly (unless we are talking headcount turnover). But there is a reason the score for Sage is so low, and that is because 80% of these reviews are factually true. We have had a lot of changes in the UKI leadership, most recently (with one of the most influential tech women leaving) and this kind of turnover is unhealthy and shows it's not just IT with issues. There are people who are working their socks off with little to no reward (except this years share save) and covering positions they are not being rewarded for - they are expected to like it or lump it. And it's great some people saying just leave. It's not that simple, most of us have been here a long time and are emotionally invested too. So yes, we most likely will leave but it's not a decision I personally take lightly. You are also asked to retweet the CEO as part of your SMART OBJECTIVES which is slightly odd as most of us use a sage created account and have no followers. Promotions in IT are based on who you know, not what you know.