Sage reviews

3.6

63% would recommend to a friend

(5,274 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They send a paycheck every 2 weeks A decent amount of great people there Exposure to international markets & many great multi-national / multi-cultural colleagues

Cons

Sage is a trainwreck of a software company. From any angle...operational, HR, product, systems, support, you name it - it is an utter cluster. There are no standard processes/procedures/ways-of-working across its many products, regions, and channels. Sage is effectively a rubber-band-ball of companies that have been wrapped together over time, but never truly intergrated or aligned to a single way of running the business. As a result, there is no consistency or standards in systems, task ownership, project prioritization (or in any operational sense) across the many products/regions that exist within the company. Management constantly foists unrealistic targets / priorities / deadlines on rank-and-file workers with no consideration given to bandwidth, thoughful planning or longer-term/strategic thinking or vision. Get the thing done now and ship it, consequences...who cares? Worry about it then. It's like organization / executive leadership A.D.D. Sometimes, you don't even end up finishing the major project/priority/thing you're working on because the marching orders have completely changed in the 2 months since the thing kicked off. This happens across the company. Leaders love to talk about "the 14" (the ~14 major initiatives across the business) but really, the ~14 things are more like "79." Nevermind that there is inadequate resourcing within many orgs of the business to actually deliver on these objectives. Just get them done. Figure it out. To create further confusion and uncertainty, Sage typically likes to re-org / re-structure every 6-12 months. I have been at the company for not even 3 years and so far have witnessed 3 major re-orgs, two of which included widespread staff reductions. And these are just the major instances of shuffling the deck chairs. In spite of the executive mismanagement, there is a core bunch of truly decent, good, down to earth, hard working people scattered about this company. Lots of good senses of humor. But with the way things are going there is little reason to stay around. For starters, the company recently "doubled down on hybrid work" (as it was pitched internally) but for folks not fully remote employees (that's most of us) that headline is a BS way of putting a positive spin on being forced back into the office 3 days ad week. On top of that, for 2025, compensation reductions have been announced for certain employees, even for those in good standing with a track record of strong performance. Those of us hit with comp cuts are left wondering if it's a way of trying to push us out before another round of staff reductions or if it is just plain old slimy. If you're considering joining Sage, think it over long & carefully. Some teams are OK, others are just awful. Speak to people that have been in your role/org, if at all possible to get a read on what you're in for. And in any case, be prepared for to be subject to the whims of leadership, including forced return to office, constant re-orgs, shifting priorities and objectives, and arbitrary changes to your compensation

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Sage Response
1y
Thank you for your feedback. We've noted all your concerns and are working to ensure that improvements continue to be made across the board.
2.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

- The people (colleagues & majority of team managers) - Pay is reasonable

Cons

- Senior leadership egotistical and lack of real world knowledgge (prime example of this being the recent 3 day mandatory office day policy - lack of accountability from the top and unrealistic expectations. Shocked to hear the lack of direction and support given to mid-management to actually manage the changes. Either incredibly ignorant at worst or frustratingly naive at best, - FY23/24 momentum seems to be stagnating - FY25 feels like impending drastic changes. - Rumours of lowering global staff headcount target which supports the theory of volutnary attrition. - Removing condensed hour contracts so if uou want progression you have to go back to standard 9-5. stuck in a rut! - A real shame for a company i once loved - maybe change at the top is needed.

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Sage Response
1y
Thank you for your feedback. Please note that our hybrid working approach is merely meant to strengthen our human-centred culture of collaborative working. To help colleagues adjust to the new policy, we're empowering our leaders with resources to better support their teams. If you have any more feedback for us, please share this with us via our internal channels or through your manager.
2.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Highly talented team Pension contributions matching is decent Five personal development days a year Salaries are average

Cons

Progressions have been non-existant for a while, the small number of people that get them get a title change and a very small pay rise which means you actually lose money as you lose the extra bonus top-up for exceeding your current role. Current policy seems to be you need to officially exceed your role for three years before being able to be promoted. Office looks nice from the outside however it is incredibly not fit for anything other than photo ops. Toilets keep overflowing Water pressure keeps having issues Coffee machines have a lower reliability than McDonald's ice cream machines Not enough parking Not enough places to sit as a team Takes twenty minutes to get served for lunch Lifts break often New mandate that all your Teams calls should be taken in the office. Reason given is to "increase collaboration" however not sure how that can be true when your team will not all be based in the same office. Current rumours as it's way to downside and unfortunately that makes more sense than teams calls in the office increasing collbaration. Product feature requests that come from above rather than customer feedback are not well thought out. We keep spending months of features customers do not use because it sounds good to some exec somewhere.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. We recently also answered several colleagues' questions about the new 3-day policy. In doing so, we've shed more light on how colleagues will be supported as they adhere to our updated hybrid structure. More information about what we offer can be found here https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.
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