Sage reviews

3.6

64% would recommend to a friend

(5,278 total reviews)
avatar

Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Apr 25, 2016

General

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary for job description

Cons

top management selling company from under employees lack of communication

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Sage Response
10y
Thanks for spending time to write a review. We value our colleagues at Sage, each and every one makes a difference and truly puts the customers first – we couldn’t deliver great products and customer service without all 14,000 colleagues working hard and pulling in the same direction. We are so lucky at Sage to have colleagues who live and breathe our values. Communication and engagement are a priority and we are working hard to improve this, so really appreciate your feedback.
4.0
Apr 24, 2016

Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company. Incredible products, good compensation, and involved in the overall health if the employees. Loved the upper management team, and company growth.

Cons

Better adherence to employment laws

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Sage Response
10y
On behalf of Lisa Codispoti - VP, People - North America I wanted to thank you for your review. I agree, we have amazing products but our strength lies within our people. Sage colleagues use the smartest technologies to reinvent and simplify business accounting. Through teamwork, we are changing the way that millions of businesses track the movement of money through their business. As a former colleague, you know that we try to do everything we can to promote innovation in a healthy environment work environment. I invite that you reach out and provide additional specifics about your areas of concern by contacting our response team at glassdoor@sage.com. Thanks again, and I wish you the best in all of your future endeavors. Lisa Codispoti
1.0
Apr 20, 2016

Contemptible Annual Review Process...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has an annual review process in which employees are able to provide feedback on their own performance. The leaders then complete their own ratings of the employees. An employee's bonus and merit increase are tied to this performance process.

Cons

The annual review process is rigged. It is all based on a preset curve. Someone has to be on top and someone has to be on the bottom. This means that even if a department has a team of excellent employees the managers are forced to rate someone as Needs Improvement (NI) even if they don't deserve this rating. If the managers don't pick someone or fight back against the low rating of someone who doesn't deserve it the VPs and HR get involved and force the decision. Depending on the size of the department it may be more than one who is unfairly rated. This has a direct effect on an employee's bonus and merit increase and has been used as a way for a manager or VP to get back at an employee they don't like or want to see leave. It also controls overall costs for the company. It helps to hire new employees with the "promise" of a bonus but then rate that employee low enough so they don't have to give it to them at the end of the year. Money saved-employees lose.

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Sage Response
10y
Thanks for spending time and writing a review. In 2014 Sage introduced a global performance process and rating system to provide a framework where colleagues are recognised and rewarded for their performance contribution in a consistent way. This is in line with the Sage Values – in particular our value of ‘Doing the Right Thing’. Sage is already a successful business and we want to grow further so goal setting helps us achieve our ambitions. It is therefore important that goals for individuals are completely aligned with the business. All colleagues, along with their manager, should regularly review their goals and assess progress during their one-on-one meetings. Whilst we have guidelines in place I can assure you the process is not forced. Our HR teams support our managers in the performance process to objectively help them with consistency, levelling and fairness. Indeed, our global performance data for FY15 shows that we have a large skew towards positive ratings which means that 90% of our colleagues were rated as Meeting Expectations or above. Sage prides itself on rewarding colleagues for high performance and offers a range of competitive merit incentives for high performance including the annual Platinum Elite where 120 high performing colleagues win a holiday at a luxury holiday destination. Thanks for the feedback.
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