Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 218 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 127 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 148 reviews)); "Long hours at times and weather is not always great" ((in 49 reviews)); "Some bad managers." ((in 49 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Nov 26, 2012

Empowered, but stressful at times. Suffers from overreaching strategy

Management

Recommend

CEO approval

Business Outlook

Pros

Respect for associates, empowered in many areas, strong desire to improve. The company is dedicated to breaking new ground in a well established industry and generally puts its actions behind that goal.

Cons

Overly Centralized, too many SME's with expanded authority. Lots of smart people in certain subjects that stretch a little knowledge into an area where it isn't relevant. Entirely too much political maneuvering as a result.

5.0

Nov 19, 2012

"Exceptional Customer Focus"

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

compnay prides itself and strives for "exceptional customer service experience" supportive management from front line job coaches/supervisors, department managers, training personnel and middle to senior management staff

Cons

identify individual contributors early and afford them the opportunity to gain industry and company knowledge

2.0

Nov 8, 2012

Technician life

Technician

Recommend

CEO approval

Business Outlook

Pros

Good work hours. You rarely work past 5 pm any day as a technician. Good benefits. (Expensive, but good.)

Cons

- The tendency to tell you things and not follow through. The term "Don't hold your breath" tends to float around the shops quite often. I've heard too many things that were never followed through on. - There are too many "chiefs" at the CTU. All the senior level managers for the market you're in work there plus there is also a shop located inside as well. Because of all the bosses that work out of there, there tends to be too many "chiefs" calling the shots..

Viewing 2263 - 2265 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II