Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 218 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 127 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 148 reviews)); "Long hours at times and weather is not always great" ((in 49 reviews)); "Some bad managers." ((in 49 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Feb 11, 2013

Boring, stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They pay $12 an hour. Some of the job coaches are great.

Cons

It's a call center. Restricted internet access means your only means of entertainment is reading the news. Too much red tape and restrictions (if you're a minute late from break it is a tardy). You must read the same scripting verbatim 50 times a day. Very easy to develop habits that are frowned upon.

3.0

Jan 12, 2013

Really not bad for being Corporate America !

Auto glass tech

Recommend

CEO approval

Business Outlook

Pros

Good Benifits, hours and thats it !

Cons

Hourly pay is a joke, unless your upper management your just a number and its difficult to transfer unless your NPS is 90% ( NPS is a question asked on survey " Would you recommend safelite to friend or colleague" even when you have proven your a good tech and a team player,dependable and have stepped up more then once !

5.0

Dec 5, 2012

I worked as a part-time employer while going to school full-time it was a great job to have for a college student.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great hourly pay, friendly and very helpful managers, good schedules offered. I enjoyed working there for over a year while I went to school as well.

Cons

Personally, I didn't like the call center environment. Every other aspect of the job was very good I liked working there.

Viewing 2260 - 2262 of 2,301 Reviews

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