Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 235 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 67 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jul 3, 2015

HAH! goodluck!

Tsr ii (telephone sales representative)

Recommend

CEO approval

Business Outlook

Pros

pay is good you can get away with a lot because they need people since its ALWAYS busy came in late all the time , was the AUX/ACW King happy when i left that dump

Cons

every customer that calls is pissed off because their window is broke deal with rude people everyday always super busy you will be lucky if you get 5 secs in between calls favorites stupid customers ask dumb questions broke people calling in is the worssssst if they car is older than 2000 you know its only a quote

4.0

Jul 1, 2015

Pros and cons

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy the people that I work with. Having everyone in the same boat working hard is great

Cons

It's busy season and long hours are what they are. We all knew coming in that 12 hour days aren't above and beyond, they're needed

3.0

Jun 27, 2015

It's Okay

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Some times there are opportunities for over time

Cons

I have been here for a while and have been asking to be make full time, but new people are coming in full time!

Viewing 2218 - 2220 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II