Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 222 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 71 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 50 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Nov 17, 2015

horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You're mobile and hands on work, money and comps are ok

Cons

The company itself is horrible, training is basic, job threatened on a daily basis.

5.0

Nov 3, 2015

Dispatcher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a job where you can grow and be secure

Cons

it's a very stressful job

3.0

Nov 2, 2015

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Management is great at the Hiawatha location and they really cared about employees as a person. Also, they have a lot of opportunities for people to get raises, even in your 90 days! They promote inside the company, and not based on seniority which is nice.

Cons

Like any phone job, people can be rude. Also, you are taking insurance claims, sometimes, that can mean a person has died I do not recommend this job for highly emotional or empathetic people. Supervisorso seemed to be stretched thin and it could sometimes be hard to get something taken care of right away because even though they're all great people, they seem to have a million things to do.

Viewing 2194 - 2196 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II